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Connect Pro FAQs
Enable Pro FAQs
Frequently asked questions
What is HMD Enable Pro?
Getting started
Device management
Using the platform
Creating Policies
Mobile app management
Security
Android Enterprise
Access & Administration
Companion app
Enable Pro User Guide
Enterprise and users
Policy management
Device management
Application management
Security
Network settings
Additional settings
Connect Pro FAQs
Frequently asked questions
What is HMD Connect Pro?
Global IoT network
Management Hub
Pricing
Setup & Support
SIM cards
Security Policies
Sub-account
Automation rules
Documents
Documents
Videos
HMD Enable Pro
HMD Connect Pro
Back to home
Knowledge Hub
Connect Pro FAQs
Enable Pro FAQs
Frequently asked questions
What is HMD Enable Pro?
Getting started
Device management
Using the platform
Creating Policies
Mobile app management
Security
Android Enterprise
Access & Administration
Companion app
Enable Pro User Guide
Enterprise and users
Policy management
Device management
Application management
Security
Network settings
Additional settings
Connect Pro FAQs
Frequently asked questions
What is HMD Connect Pro?
Global IoT network
Management Hub
Pricing
Setup & Support
SIM cards
Security Policies
Sub-account
Automation rules
Documents
Documents
Videos
HMD Enable Pro
HMD Connect Pro
Connect Pro FAQs
Explore questions related to HMD Connect Pro
Frequently asked questions
Can private individuals purchase Connect Pro SIM cards?
Can we group our IoT SIM cards with the management console?
Do we need to turn on data roaming on all devices which use HMD SIM cards?
Can I order free test SIMs cards?
I inserted a SIM card into the device, but the connection is not working. Why?
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What is HMD Connect Pro?
What is HMD Connect Pro?
Who is the developer of HMD Connect Pro?
What does HMD Connect Pro offer to its customers?
How IoT connectivity and M2M SIM cards can benefit companies?
What are the main features of HMD Connect Pro IoT connectivity solution?
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Global IoT network
What are the locations and zones covered by HMD Connect Pro?
What zone is my country in?
Can I prioritise one specific network operator?
Can HMD Connect Pro scale to deployments with over +10K or even +100K devices for global connectivity?
What differs HMD Connect Pro from other IoT connectivity and M2M SIM card providers?
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Management Hub
How do I get access to the HMD Connect Pro Management Hub?
What settings do I need to apply to the account myself and what is taken care of by HMD?
Can I create another account for my organisation?
Pricing
How does HMD Connect Pro pricing work?
Why prices differ between locations?
Which HMD Connect Pro features are the most valuable in terms of ROI?
Setup & Support
What is the delivery time for IoT SIM cards?
What is the HMD Connect Pro management console used for?
How can I get started with HMD Connect Pro IoT SIM cards?
What kind of support and training is offered for the management console users?
SIM cards
What do I do if a SIM card goes missing?
Is it possible to deactivate individual SIM cards?
With which devices can HMD SIM cards be used with?
Who can move SIM cards between accounts?
Can I move my SIMs between different accounts of my organisation?
Can I activate/deactivate several subscriptions at the same time?
Can I apply changes to several subscriptions at the same time?
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Security Policies
What is a security policy?
How do I create a security policy for an account?
What security policies are based on?
Sub-account
I created a sub-account, but I cannot see it. Why?
Is it possible to delete a sub-account?
Is it possible for a sub-account to have its own billing account?
What is the purpose of a sub-account?
Automation rules
What are automation rules?
